Posts Tagged ‘IT’

Saturday, 3/20 System-Wide Network Outage

Comments Off Written on March 19th, 2010 by
Categories: General, Pray For MU

An excerpt from an email sent by our IT Director Brenda Gibson.
***

Please note, there will be a system wide outage of the Multnomah network as the IT Department performs a critical network upgrade.

  • Saturday, 3/20
  • Beginning @ 9:00 AM
  • May last as long as 5 hours

There will be no access to any Multnomah computer resources including:

  • www.multnomah.edu
  • This Blog you're reading right now
  • WiFi
  • Internet
  • Email
  • Self Service
  • The Y: and Z: drives 
  • Outlook Web Access
  • Multnomah Connect
  • Reno and Anchorage are affected as well
  • Any other MU hosted websites

We are hoping the outage will last no more than 5 hours and ask that you please plan accordingly.

We apologize for the inconvenience and ask that you join with us in prayer for a successful upgrade.

Thank you,

Brenda L. Gibson
Director of IT

NOTICE: Beware the MU “Copycat” Phishing Scam

Comments Off Written on January 8th, 2010 by
Categories: General

Multnomah University's Director of IT Brenda Gibson sent out a message today, warning all of us in the Multnomah family about a new email phishing scam.

A Note From Brenda Gibson In IT

Good afternoon Multnomah Family,

I know I have sent several of these warnings out in the past couple of months, but last evening a student email account was compromised because he received the following email account and responded to it.  This one looks pretty legitimate, but it is not.  Please remember IT will never send a generic email  account telling you to reset your account settings.

Please remember to be ever vigilant as spammers are getting trickier and using more and more effective ruses to get you to give them your confidential information.

The Suspicious Email

Here is the email Mrs. Gibson references in her warning (all links removed):

Dear user of the multnomah.edu mailing service!

We are informing you that because of the security upgrade of the mailing service your mailbox ***email removed*** settings were changed. In order to apply the new set of settings click on the following link:

***link removed***

Best regards, multnomah.edu Technical Support.

Message-ID#VXTG3IKQO60TDAOKU3XBAD7T3R26G25329

Be Careful

Remember, Multnomah's IT "will never send a generic email  account telling you to reset your account settings." If you receive any such email, notify the IT department immediately at 503.251.6555 or helpdesk@multnomah.edu.

As we've said in the past, protect yourself!

MU Email Scheduled Maintenance 5-6pm Today

Comments Off Written on June 8th, 2009 by
Categories: Alumni, Faculty, General, Students

Normally, we wouldn't blog something regarding internal server maintenance (because it usually wouldn't be noticeable by you, the general public) - but today we are because not only does it affect hundreds of employees and students, but it also affects over 700 alumni who have a multnomah.edu Email!

Scheduled Maintenance

So, if you try to check your Multnomah email today, 6/8/09, around 5-6pm, you will likely have trouble. Just check back later on this evening and everything should be fine!

Protect Your Password!

2 comments Written on October 27th, 2008 by
Categories: General

I was notified today by Brenda Gibson, Director of Information Technology (IT), that some folks are getting email "spoofs" from "Multnomah" requesting that they "update" their username and password and personal info...YIKES!

Multnomah University Will NEVER Ask For Your Password

  • Neither will any of the different divisions within the University (College, Seminary, Grad Studies, etc) ever ask for your password.
  • If you get an email asking for your password, notify the IT department immediately at 503.251.6555 or helpdesk@multnomah.edu
  • If you get an email asking for your account password, report it to your email provider and then delete it immediately (please, notify us as well).
  • Do not ever give out your personal information to an email solicitation - ever.

2 Instances Where You'll "Give" Your Password

  1. You initiate a call to us to have an issue resolved with your password.
  2. You are logging into a service on Multnomah's Website or Intranet that you use.

A Note From Brenda Gibson In IT

Spammers are using more and more psychological methods to get people to believe the email is legit. "It looks legit (logo, etc)" "it has my name in it", but no legitimate business - whether it's Multnomah, a bank, an online business - should ever ask you to provide them with your personal information including your username or passwords.

Protect Yourself!