Grievance Against the University
Any student wishing to file a complaint against Multnomah in any way not related to harassment should contact the Director of Retention. A student may choose to have an informal discussion or formally submit a complaint. All formal complaints will be documented by the Director of Retention. If a student requests that their identity be kept private, an attempt at doing so will be made, but anonymity cannot be guaranteed as addressing/correcting the issue will be held as the highest priority. Once the complaint has been submitted, the Director of Retention will follow due processes depending on the nature of the complaint.
Any retaliatory action of any kind by an employee or student of the University against any other employee or student of the University as a result of that person’s seeking redress under these procedures, cooperating with an investigation, or other participation in these procedures is prohibited and will not be tolerated.
Students should attempt to resolve any grievances they may have with the school first. Should attempts to resolve these problems with appropriate school officials fail, or should the student be dissatisfied with the final outcome of the college complaint process, then the Higher Education Coordinating Commission (HECC), can respond to a formal complaint. Students may contact the Higher Education Coordinating Commission, 3225 25th St. SE, Salem, OR 97302 or by sending an email to complaints@hecc.oregon.gov. Students may also access the HECC Complaints web page at https://www.oregon.gov/highered/about/Pages/complaints.aspx or visit the complaints page at NC-SARA’s website: https://nc-sara.org/student-complaints.
Oregon State Students
Higher Education Coordinating Commission
775 Court Street NE
Salem, OR 97301 503-378-5690
https://www.oregon.gov/highered/about/Pages/complaints.aspx
Educational Quality and Accreditation
Northwest Commission on Colleges and Universities (NWCCU)
8060 165th Avenue NE, Suite 100
Redmond, WA 98052 425-558-4224
https://nwccu.org/tools-resources/complaints/